HELEN HAYWARD
VIRTUAL ASSISTANT AND PROFESSIONAL SERVICES
About
With over 20 years of experience as an Executive Personal Assistant, I bring deep expertise and proven reliability to senior leadership support and offer a wide range of professional business services to high-level executives. My extensive background enables me to seamlessly integrate into any business environment on a virtual, ad hoc basis and deliver results from day one.
As a result of my considerable experience working at an executive level, I’ve learned that integrity is non-negotiable. I also understand the importance of discretion and my clients trust me with highly sensitive information – and that trust is never taken lightly. Honesty shapes my every interaction, as does professionalism – qualities I bring to every client project. I am passionate about the work I do and provide the highest possible level of service in every job I undertake.
My virtual services can assist companies and individuals with the following possible scenarios:
- You are an individual that does not have a permanent PA but require administrative assistance from time to time, or for just a few hours a day / week
- You require additional administrative assistance on a particular company project, that does not require the engagement of a full time permanent employee
- You need administrative assistance to launch a new business
- You have administrative tasks that require completion at each month end (for example), for which your existing employees do not have capacity
- You require the services of an independent individual to write up minutes of high-level meetings (Board & Executive Committee meetings)
When situations like these arise, ExPA Services delivers the expert support that busy executives need, promptly and professionally.
While ExPA is based in Cape Town, our services are available virtually across South Africa, and around the world.
Call ExPA Services now and experience the difference expert support makes.
Services
Professional Business & Personal Support
Ad hoc services are charged at an hourly rate. Monthly retainer contracts can be negotiated.
ADMINISTRATION SUPPORT SERVICES
ADMINISTRATION SUPPORT SERVICES
- Proof reading and editing:
- Annual integrated reports
- Marketing materials
- Media releases
- Board reports
- Speeches
- Minute writing
- Transcription (audio to text)
- Drafting of business documentation:
- Letters
- Proposals
- Reports
- Employee contracts
- Project Management – Independent Consultants
- Review of independent contractors’ monthly timesheets and invoices
- Management of all administrative matters relating to teams of resources
- Basic accounting function
- Sage Accounting – customer & supplier invoicing
- Project Management – company functions
- Team building events
- Year-end functions
- Client events
- Planning, sourcing and distribution of gifts for staff and / or customers
- Diary management
- Travel management
- Flight bookings
- Accommodation bookings
- Car hire bookings
- Compilation of itinerary
SOFT
SKILLS
SOFT SKILLS
- Experienced and professional interaction with senior individuals (e.g. Board and Executive level)
- Integrity
- Diplomacy
- Discretion
- Confidentiality
OTHER PROFESSIONAL SERVICES
OTHER PROFESSIONAL SERVICES
- Airbnb Property Management in Hout Bay and Llandudno (Western Cape)
- Bookings management
- In-person check-in / check-out service
- Cleaning service management
- Personal touch items
Contact
Let’s Talk
If you need remote executive-level assistance tailored to your needs, I’d love to hear from you. I offer flexible availability and personalised service designed around your schedule.
